Acquired.com launch new report, highlighting evolution of borrower payment preferences in the lending sector
We’re excited to highlight the publication of the UK Consumer Lending Payments Trends 2025 report, created by our partners at Acquired.
Based on proprietary research and insights from 500 UK borrowers, this product-led report uncovers four fundamental shifts in borrower behaviour, offering lenders clear, actionable guidance to:
-
Optimise collection strategies
-
Increase payment success rates
-
Support better borrower outcomes
-
Stay aligned with regulatory expectations
Borrowers have changed — has your payments strategy kept up?
Today’s consumers often juggle multiple credit relationships, expect frictionless digital experiences and want flexibility in how they pay. Yet, many lenders are still relying on outdated systems that create friction and missed opportunities.
This new report dives deep into what’s driving these behavioural shifts and what they mean for lenders in 2025 and beyond.
Key insights include:
-
68% of prime borrowers had funds in another account when a payment was missed
-
75% of near-prime borrowers are managing two or more loans simultaneously
-
1 in 3 borrowers don’t know how their recurring payments are processed
Download Acquired.com’s UK Consumer Lending Payments Trends 2025 report here.
